Certificate III in Community Services Work

Description

This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups.
This level is appropriate for support workers, case workers and client contact officers and generally, these positions:
• have direct contact with clients
• identify presenting needs
• refer to appropriate services and support.
At this level support workers and case workers may provide day-to-day support in community settings and/or provide assistance with entitlements and benefits under the broad direction of others.
Emotional and practical support may be provided face to face or over the telephone to assist the client and enable an accurate referral to be achieved.
This qualification is available as a broad-based qualification or with a focus on either community services or community development work.
Upon successful completion of this program students may consider employment in the following areas:
• Support Worker (community based with orientation toward youth, women, families, domestic violence, or child protection);
• Aboriginal or Torres Strait Islander community development worker;
• Client contact;
• Community care worker;
• Neighbourhood centre worker;
• Recreational activities officer (weekend);
• Residential support worker.

Requirements

There are no entry requirements for this program. However, a basic level of literacy skills would be an advantage.

We are currently taking expressions of interest for our next intake. Please call our Customer Contact Centre on 131 248 to register your interest.

Notes

This program does not require a formal application and we are currently taking expressions of interest for our next intake in this study option. Please call our Customer Service Contact Centre on 131 248 to register your interest in enrolling.