Our Aims

• To provide personal and individual care of the highest quality to clients in their own home.
• To provide a flexible package, offering the least restrictive service to allow independence to be achieved.
• To preserve the clients' rights to confidentiality and their right to exercise choice and control in their lives.
• To ensure that all individuals are respected and consideration is given with regard to individual preferences.

Our Objectives

• Our services will include individual assessment and training for carers/nurses. We commit to regular visits to clients by supervisors to assess and review the implementation of the care plan.
• Continue to run and expand our own in house training program for new and existing staff.
• Maintain quality through regular checks and reviews.
• Continue to explore recruitment at home and abroad to maintain a high standard of staff.

Our Philosophy & Values

• In our day-to-day approach we display good listening skills and a keen interest in providing our clients with what they need.
• Quality is displayed in the care and concern we show to our clients and carers/nurses.
• We believe in providing clients with choice and at all times respecting the rights of our clients and carers/nurses.
• Complaints are seen as an opportunity to change and improve.
• Training is not an optional extra, but at the heart of our business culture.
• We appreciate rules may get in the way of the very thing we are trying to achieve and we do our best to minimise the intrusion of 'red tape' when providing our services to our clients and carers.

The type of service we provide

We provide live in qualified nurses and personal care assistants to disabled clients in their own home. The service is often described as residential or 24 hour live in care.

The client groups to whom we provide care

• Physical Disability
• Elderly with Mental and Physical disabilities
• Psychiatric Disability
• Learning Disability

The area we cover

We cover the South of England and Midlands.